What you can hold us to
Our trust promise.
Thirteen promises we make to every family who uses the guide.
- 1Free for families, and we say who pays.
- 2Staying at home is a full answer.
- 3We show every registered option in the area, paying or not, and say what data is missing.
- 4Money never changes the order. Our ranking criteria are published.
- 5Regulator data, like star ratings and enforcement registers, sits beside reviews.
- 6Your details go only where you send them: operators ticked one at a time (up to three), your choice of phone or email, withdraw any time, no health details shared unless you opt in.
- 7No calls unless you ask. Operators must stick to the channel you chose.
- 8Nothing over your budget is shown as a match without a plain warning.
- 9Flat fees only. We’re never paid more for a sale.
- 10We publish our own conflicts every quarter.
- 11This is information, not financial advice.
- 12Your data is not for sale.
- 13Someone checks us: a panel with a consumer advocate, and a yearly outside audit.